Degraded performance on abode cloud

Incident Report for abode

Resolved

The incident has been resolved and all systems are back to fully operational.

Posted Jun 11, 2020 - 16:18 PDT

Update

We are continuing to monitor for any further issues.

Posted Jun 11, 2020 - 15:51 PDT

Monitoring

We have implemented a fix and are continuing to monitor. Timeline events may be slower to appear in apps than usual for the next few minutes

Posted Jun 11, 2020 - 15:50 PDT

Investigating

We are currently investigating an issue that is impacting arming and disarming using the apps. Events may also be slower than normal to appear on the timeline.

Posted Jun 11, 2020 - 15:26 PDT

This incident affected: abode Cloud Core, Mobile Application, and Web Application.