Degraded performance of video services

Incident Report for abode

Resolved

This incident has been resolved.

Posted Sep 28, 2022 - 14:16 PDT

Identified

The issue has been identified within AWS sub systems and a solution is being worked on. The issue is currently effecting video playback within the Abode application.

Posted Sep 28, 2022 - 13:14 PDT

Investigating

We are currently investigating this issue.

Posted Sep 28, 2022 - 11:14 PDT

This incident affected: Mobile Application and Web Application.