Degraded performance on mobile and web app impacting some customers.

Incident Report for abode

Resolved

This incident has been resolved.

Posted Mar 02, 2020 - 07:00 PST

Monitoring

The fix has been implemented and we are monitoring the results. The impact of the degraded performance was only affecting a very small number of customers.

Posted Mar 02, 2020 - 06:51 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 02, 2020 - 04:26 PST

Investigating

We are currently experiencing degraded performance on the mobile and web application that is affecting some customers. We are investigating this issue and will provide a further update as soon as more information is available.

Posted Mar 02, 2020 - 03:26 PST

This incident affected: Mobile Application and Web Application.