Degraded performance on abode cloud

Incident Report for abode

Resolved

The issue is now resolved.
Posted Jun 10, 2020 - 19:11 PDT

Monitoring

The issue has been resolved and we are now monitoring.
Posted Jun 10, 2020 - 18:48 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 10, 2020 - 18:38 PDT

Investigating

We are currently investigating an issue that is impacting arming and disarming using the apps. Events may also be slower than normal to appear on the timeline.
Posted Jun 10, 2020 - 18:33 PDT
This incident affected: abode Cloud Core, Mobile Application, and Web Application.
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