Cloud Outage

Incident Report for abode

Resolved

This incident has been resolved.

Posted Aug 31, 2021 - 16:45 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 31, 2021 - 16:40 PDT

Monitoring

A fix has been implemented and we are continuing to monitor closely to ensure 100% recovery

Posted Aug 31, 2021 - 16:22 PDT

Update

We continue to monitor the AWS issue closely whilst working to ensure we can restore services as soon as its resolved.

Posted Aug 31, 2021 - 13:59 PDT

Update

We are continuing to monitor the issues with our Amazon Web Services as we work on a solution to restore services as soon as possible.

Posted Aug 31, 2021 - 12:51 PDT

Identified

We have identified an issue with our services provided by AWS and we are investigating further.

Posted Aug 31, 2021 - 12:14 PDT

Update

We are continuing to investigate this issue.

Posted Aug 31, 2021 - 12:12 PDT

Update

We are continuing to investigate this issue.

Posted Aug 31, 2021 - 11:27 PDT

Investigating

We are currently investigating this issue.

Posted Aug 31, 2021 - 11:20 PDT

This incident affected: abode Cloud Core, Notification Services, Mobile Application, Web Application, and Cloud Integrations.