Partial Outage

Incident Report for abode

Resolved

This incident has been resolved. Thank you for your patience.

Posted Jan 10, 2019 - 16:33 PST

Update

We are continuing to monitor for any further issues.

Posted Jan 10, 2019 - 16:19 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2019 - 16:18 PST

Identified

The issue has been identified and we are applying a fix

Posted Jan 10, 2019 - 15:49 PST

Investigating

We are currently investigating an issue causing a small number of gateways to show offline. We will update here with any new information.

Posted Jan 10, 2019 - 15:43 PST

This incident affected: abode Cloud Core, Notification Services, Mobile Application, Web Application, and Cloud Integrations.